We are often called upon to advise other garages when they can't fix vehicles.
This reinforces the training need.
It is often impossible to diagnose vehicles over the phone but we can suggest procedures to garages.
This was a classic example;
The vehicle in question had been repaired in another shop.
After remedial work the car refused to start.
The only fault code 52 related to the ECU permanent memory.
The shop had sent ECU's away to remove immobiliser function, replaced transponders and receivers for the keys. But now was at a dead end.
We suggested checking fuses, however after a short time we were informed all the fuses were found to be ok.
So we suggested checking EARTH paths for the engine ECU.
The next call thanked us for our help, and enquired about courses in the near future.
This reinforces the training need.
It is often impossible to diagnose vehicles over the phone but we can suggest procedures to garages.
This was a classic example;
The vehicle in question had been repaired in another shop.
After remedial work the car refused to start.
The only fault code 52 related to the ECU permanent memory.
The shop had sent ECU's away to remove immobiliser function, replaced transponders and receivers for the keys. But now was at a dead end.
We suggested checking fuses, however after a short time we were informed all the fuses were found to be ok.
So we suggested checking EARTH paths for the engine ECU.
The next call thanked us for our help, and enquired about courses in the near future.
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